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Product of the Week
The Kenston Coat
Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 business day and shipped the following day. Standard shipping takes 5-10 business days, depending on your location.
Can I track my order?
Yes! Once your order is shipped, you’ll receive an email with tracking information. You can track your package within 24 hours of receiving this email.
What is your return policy?
We offer a 30-day return policy. Items must be in their original condition, unworn, with tags, and in original packaging. Contact us at info.Ivonafashion@gmail.com to start a return.
Can I cancel or change my order?
Orders can only be canceled or changed before shipping. Once the packaging and shipping process begins, modifications are no longer possible.
What payment methods do you accept?
We accept all major credit cards (VISA, MasterCard, AMEX). We do not accept checks, money orders, or cash on delivery.
Will I be charged customs fees?
Customs fees and taxes are determined by your local customs office. These fees are your responsibility and are not included in our prices.